Frequently Asked Questions
Everything you need to know about shopping with Edgars
What are your standard shipping times?
We typically process orders within 1-2 business days. Delivery usually takes 3-5 business days for urban areas and up to 7 business days for regional locations.
What is your return policy?
You can return any unused item in its original packaging within 30 days of purchase. Please ensure you have your digital or physical receipt to process the refund.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa and Mastercard, as well as secure online payment gateways and our branded store accounts.
How can I track my order?
Once your order has shipped, you will receive an email with a unique tracking number and a link to our courier partner's portal to monitor your delivery status.
Do you offer international shipping?
Currently, we only ship to addresses within the country to ensure the fastest delivery times and the best customer service experience.
Are the products on your site authentic?
Yes, we guarantee that all products sold on our platform are 100% authentic and sourced directly from official brand manufacturers and authorized distributors.